Frequently Asked Questions
Download Zoom webinar and ensure you have a strong internet connection! Also, please be sure to open and inspect your box upon delivery to ensure the book s...
Tue, 19 Aug, 2025 at 9:11 AM
Yes, the book can be shipped to a PO Box.
Tue, 19 Aug, 2025 at 9:11 AM
This event WILL be recorded and sent to ALL ticket holders a week following the event for you to experience the event on your own time.
Tue, 19 Aug, 2025 at 9:11 AM
Since this is a live event, you will be able to ask your questions to Jacques during the event with the Q&A Zoom feature. Attendees will be able to “upv...
Tue, 19 Aug, 2025 at 9:11 AM
Sorry, no.
Tue, 19 Aug, 2025 at 9:12 AM
If your order was damaged in transit, please reach out to specialevents@btpm.org for further assistance. We will replace damaged copies within reason. Pho...
Tue, 19 Aug, 2025 at 9:12 AM
We are terribly sorry the book was not delivered on time. We will provide the tracking info. We can resend a 2nd copy of the book (if it was lost somewhere ...
Tue, 19 Aug, 2025 at 9:13 AM
No, this link is just for ticketholders. If you are unable to join the event, we will be providing a recording of the event to ticketholders for a week foll...
Tue, 19 Aug, 2025 at 9:13 AM
The Zoom link will be sent to all ticket purchasers immediately following their purchase of the ticket in their confirmation email. Attendees may need to ac...
Tue, 19 Aug, 2025 at 9:13 AM